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Call with the Department for Medicaid Services

We recently had a call with the Department for Medicaid Services (DMS) to discuss Medicaid pending issues. We discussed multiple denial issues with DMS and we have been instructed to have providers email the issues to: dfs.medicaid@ky.gov.

If a facility needs to report that someone has been erroneously terminated when they should have been extended, they can email: DMS.Eligibility@ky.gov. ONLY cases where the case should be extended because the member hasn’t responded and they are within the three- month extension period, or it should have been extended because there was a pending state task are to be sent to the DMS email box.

Do you have questions? You may call us at (270) 726-4033 or email us at: accountants@hargisandassociates.com

Makayla Strode, Accountant